We love data. If we cannot measure it, we cannot improve it. That is why we have 115 Data Analysts at Coolblue who measure and analyze everything: from the number of app visits to the 45 Coolbluers called Nick. 2020 2021 NPS 68 67 Coolbluers 6,361 7,386 Nationalities 66 73 Stores 15 20 Solar roofs installed 2,199 3,200 Doorbells rung 1,750 K 2,582 K Bike Deliveries 775K 1,318K Shipping bags sent 585 K 1,267 K Adjusted EBITDA 114.2M 91.5M Revenue 1.99B 2.34B KG saved through refurbishing 335,000 812,000 Tonnes of CO2 saved by bike delivery 287 391 App visits 20 M 26 M